This e-commerce store located at "decemberlab.com" is a web site (Site) owned and operated by December Lab Sdn Bhd (December Lab). This Site is intended to provide information that might be of interest to users. The contents of this Site, including but not limited to the text and images herein and their arrangements, unless otherwise noted, are the copyrighted material of December Lab. Copyright © 2017 December Lab. All rights reserved. All Trademarks referred to are the property of their respective owners.
By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that other agreements between you and December Lab (December Lab) are superseded and are of no force or effect. You confirm your understanding of the Terms and Conditions and all applicable laws. If you do not agree to these Terms and Conditions of use, you shall not use this website.
The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
Privacy and Data Protection
This Privacy Statement applies to all December Lab-owned websites, domains, and services and those of our wholly owned subsidiaries ("December Lab sites or services"), except that a privacy policy or statement specific to a particular December Lab service or program may supersede or supplement this Privacy Statement. Personal information concerning December Lab and its customers, including business partners, employees, former employees, and applicants for employment (“covered individuals”) collected and processed offline is also governed by this Privacy Statement except where the contract with a covered individual defines different requirements which will take precedence over this Privacy Statement.
Collection of Personal Information
Personal information is any information that personally identifies an individual or from which an individual could be identified. This may include a name, address, telephone number, email address and other private personal attributes.
December Lab collects, uses, stores and transfers (collectively “processes”) personal information to manage its relationship with its customers, employees, business partners and other third parties (“covered individuals”) and better serve covered individuals by personalizing their experience and interaction with December Lab. Such processing is done in compliance with applicable laws, including appropriate notice and consent, along with required filings with data protection authorities, where required.
December Lab may collect and process personal information through a variety of means, including, as examples, access to December Lab sites or ordering channels, during conversations or correspondence with December Lab representatives, through purchase of goods or services or in the course of an online application.
Use of Personal Information
Fulfilling your Transaction Request
If we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials, we will use your personal information to fulfil your request. In this context, we may share information with others, for instance, December Lab's group companies and business partners, involved in fulfilment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes subject to applicable laws and regulations.
Personalizing your Experience on our Web Sites
We may use information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.
Providing Support
We may use your personal information to support December Lab products or services you have purchased from us, including product support, where we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers (collectively “customer data”). This Privacy Statement does not apply to our access to or handling of your customer data; the conditions regarding the handling and processing of your customer data is covered by the applicable terms of use or other agreements between you and December Lab and its group companies.
Marketing
The information you provide to December Lab, as well as the information we have lawfully collected about you indirectly, may be used by December Lab for marketing purposes. Before we do so, however, we will offer you the opportunity to opt-out from using your information in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, or by contacting December Lab directly at privacy@decemberlab.com.
Some of our offerings may be co-branded, that is sponsored by both December Lab and third parties, such as December Lab Alliance Partners. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.
Monitoring or Recording of Calls, Chats and Other Interactions
Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is December Lab's general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
Mobile Applications and Use of Information in the Social Computing Environment
December Lab also provides social computing tools on some of its websites to enable collaboration among members who have registered to use them. These include Facebook, Instagram, forums, wikis, blogs and other social media platforms.
When downloading and using these applications or registering to use these social computing tools, you may be asked to provide certain personal information. These applications and tools may also include supplemental privacy statements with specific information about collection and handling practices. We encourage you to read those supplemental statements to understand how the tools and applications may process your data.
Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Statement. Rather, such content is subject to the terms of use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside December Lab.
Protect the Rights and Property
We may also use or share your information to protect the rights or property of December Lab, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, law enforcement or legal process.
Personal Information
December Lab will not sell, rent or lease your personal information to others except as described in this Privacy Statement.
December Lab may share information about you within December Lab and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Statement. Our Privacy Statement and our internal policies and practices are designed to provide a globally consistent level of protection for personal information all over the world. Even in countries whose laws provide for less protection for your information, December Lab will still handle and protect your information in the manner described in this Privacy Statement.
December Lab retains service providers, suppliers, and other alliance partners located in various countries to manage or support its business operations, provide professional services, deliver customer services and solutions, and otherwise process information on December Lab behalf. It is December Lab's practice to require such service providers, suppliers and alliance partners to handle personal data and other confidential information in a manner consistent with December Lab's policies.
Circumstances may arise where, whether for strategic or other business reasons, December Lab decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is December Lab’s practice to seek appropriate protection for information in these types of transactions.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, law enforcement or legal process. We may also share your information to protect the rights or property of December Lab, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.